Retail District Manager

Location

Jupiter

Type

Full Time

Company Overview:
Scenthound is the first membership-based franchise providing affordable and accessible wellness-focused dog care. Dogs need consistent care to keep all their parts healthy, from their Skin and Coat to their Ears, Nails, and Teeth (yes, that spells SCENT). At Scenthound we’re committed to providing every dog with the care necessary to help maintain their health and keep them clean and happy.
 
Founded in 2015 and Franchising since 2019, our revolutionary concept, technology-driven strategy, and proven model are fueling rapid nationwide growth. On pace to open over 150 locations by the end of 2024, Scenthound is establishing itself as the preeminent solution for routine and preventive dog care.
 
Overview of Responsibilities:  We are hiring a Retail District Manager to oversee, successfully lead, and manage our corporate locations. Our ideal candidate has multi-unit management experience in a retail setting, excels at communication, organization, and has a successful passion for membership-based sales. 
 
Who We Are: We believe dogs require routine care to stay clean, comfortable, and healthy. With a focus on health, and not just haircuts, Scenthound is pioneering change in the pet industry.  Our innovative, wellness-focused, membership-based business model is the basis for our successful operations.
 
Retail District Manager Essential Functions:
  • Manage a region of stores to execute our business model in a safe, loving way.
  • Create a comprehensive recruiting and onboarding process for stores.
  • Demonstrating strategic leadership by implementing profitable processes.
  • Monitoring the performance of teams and holding employees accountable for reaching targeted goals.
  • Advocate Career pathing process within stores and developing bench for internal promotions. 
  • Incorporate the value of Scenthound’s brand, Mission and Core Values throughout locations.
  • Drive membership sales through health and wellness education.
  • Comfortable with facilitating and demonstrating training programs to ensure all staff are knowledgeable.
  • Advocate for all dogs in our care and in our community.
  • Attend events and foster positive community relations.
  • Facilitate daily communication through meetings, huddles and 1:1 conversation.
  • Immediately addressing any lapses in compliance with corporate policies and procedures.
  • Empower stores to resolve customer needs. 
  • Ensure safety of staff, customers, and dogs always.
  • Deliver timely performance evaluations to Management Team.
  • Perform other tasks and duties as assigned. 
 
 
Retail Area Manager Skills & Qualifications: 
  • 3-5 years of multi-unit management experience in a retail or restaurant environment.
  • Proven track record in generating profit in multiple locations. 
  • Ability to take initiative with a sense of urgency by prioritizing business needs.
  • Ability to manage with integrity, honesty, and knowledge that promotes the mission of Scenthound.
  • Strong leadership skills with ability to coach & mentor team members in a culture-first environment.
  • Excellent communication skills (verbal & written), including the ability to communicate complex ideas in simple terms.
  • Proficient computer and CRM skills. (Microsoft Office, Internet, E-mail, Excel)
  • Valid driver's license and adequate transportation to perform job duties.
  • Ability to work an assortment of days, including weekends when needed.
  • Strong strategy and process-creation skills. 
  • Strong financial acumen and P&L experience.
  • Must demonstrate flexibility and openness to change.  
  • Must have the ambition and attitude to build strategies and processes from scratch - desire and ability to work in a fast-paced, dynamic environment.
 
Benefits:
·       Health insurance with generous company contribution
·       Dental Insurance
·       Vision insurance
·       Short Term Disability
·       Paid time off
·       Company Paid Life and AD&D Insurance
·       Health Care FSA & Dependent Care FSA
·       401k plan
·       Free grooming services for your dog
·       Energetic, fun, loving work environment
·       Unlimited growth potential with an expanding business
·       Starting salary $65,000 depending on experience 
·       Performance based bonus incentive 
 
 
 
 
Compensation: $65,000.00 per year

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